1. Overview

ZooBounty is dedicated to ensuring that you are completely satisfied with our natural, high-quality products. If you are not completely satisfied with your purchase, we are here to help with our simple refund and return procedures.

2. Returns

You can return an item within 30 days of receipt, provided it is unused, in its original packaging, and in the same condition as when received. Returns of opened or used items cannot be accepted for health and safety reasons.

3. Refunds

When we receive your product, we will evaluate it and contact you about the status of your refund. If your return is approved, we will process a refund to your original payment method. You will receive the credit within a specific number of days, depending on your card issuer’s regulations.

4. Exchanges

We only repair things that are defective or damaged. If you need to exchange an item, please contact us at [your contact email] and include proof of damage.

5. Shipping Costs

You will be responsible for your own shipping charges when returning your goods. Shipping expenses are nonrefundable. If you receive a refund, the return shipping costs will be deducted from your refund.

6. Non-Returnable Items

Some products cannot be returned. This includes:

• Open or used supplements
• Gift Cards
• Sale items or promotions.

7. Late or Missing Refunds

If you haven’t received your refund yet, check your bank account again. Then contact your credit card company, as it may take some time for your refund to be formally posted. If you’ve done all of this and haven’t gotten your refund yet, please contact us at info@zoo-bounty.com.

8. Contact Us

If you have any queries about our refund or return policy, please contact us at info@zoo-bounty.com.